- 2-3 posts will be designed per day.(may be less or more depending on package)
- The service will be closed on Friday during the week.
- Service will be closed on special days.
- To prepare a banner for a special day must be informed 3 days in advance.
- In case of creation of new banner, the banner requirements must be delivered by 2 pm otherwise the banner will be delivered the next day.
- If is there any correction in the banner, you have to informed us before 4:30 PM or you will get the corrected banner the next day.
- Our designer needs 2 to 3 hours to make a banner. Because our designers are involved in multiple projects simultaneously.
- Bills to be paid in advance between 1st-5th of every month as per package.
- Bill of package should be paid through our required Payment Method . (Bkash, Nagad, Rocket, Bank Transfer, Physical payment at our office)
- Charges will be applicable for mobile banking payments methods above Tk 2000.
- To cancel the package, should be informed between 1st-5th of the month. And half payment will be refundable if notified after 5th and payment will be considered non-refundable if notified after 15th.
- Page message support will be responded within 1-15 minutes. In most cases, if there is a delay, you need to know directly from our support center.
- No page message support will be provided outside of our office hours.
- If our representative does not know the answer to the customer’s query on the page message, it will be communicated to the designated group.
- In case of Facebook Boost, the boost amount must be paid in advance.
- Post will be “Active” for Boost within 48 hours of payment of Boost. (Time may be less or more in special cases)
Note: The authority reserves the right to change the rules at any time, but after the change in the rules, our customers must be informed.